Terms of Service
Version 1 — last updated 8/7/2026
These Terms of Service ("Terms") govern your access to and use of Viuni, a website-as-a-service platform operated by Viuni Inc. ("Viuni," "we," "us"). By creating an account or otherwise using the Service, you agree to these Terms.
Viuni is headquartered in Canada. If you do not agree to these Terms, do not use the Service.
By checking the acceptance boxes at signup, you confirm you have read and agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
We may update these Terms as described in Section 17. Each published version is versioned and dated, and your acceptance is recorded against the specific version you agreed to.
Viuni is a website-as-a-service platform. Through it, registered users ("Users") can create accounts, propose or respond to website-related projects ("Initiatives"), and, where applicable, register as independent contractors offering services on the platform ("Subcontractors"). Organizations may also appear on the Service as sponsors ("Sponsors") or provide testimonials.
We may add, change, or discontinue features of the Service at any time. We will provide reasonable notice before discontinuing a feature you actively rely on, where practicable.
To use the Service you must: be at least the age of majority in your province or country of residence, or the age of 18, whichever is lower, and have the legal capacity to enter into a binding contract; not be barred from using the Service under applicable law; and not be located in, or ordinarily resident in, a country or region subject to comprehensive Canadian or United Nations economic sanctions, or to a data-localization law Viuni is not presently able to comply with, nor be identified on any applicable restricted-party list.
As described in our Privacy Policy, we automatically decline account creation from a small number of countries on this basis. This is a compliance measure, not a judgment about you personally.
You must provide accurate, current information when creating your account and keep it up to date. You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at the contact in Section 19 if you suspect unauthorized access.
Accounts are personal to you and may not be shared, sold, or transferred without our written consent.
You must accept the then-current Privacy Policy and Terms of Service to create an account, and to keep using the Service after we publish a version you have not yet accepted. This is enforced in-product: a stale acceptance will prompt you to review and accept the current version.
Subcontractors who offer services through the Service do so as independent contractors of the Users who engage them, not as employees, agents, or contractors of Viuni. Viuni is not a party to any agreement formed between a User and a Subcontractor through the platform, and is not responsible for the performance, quality, legality, or outcome of any Initiative.
We do not guarantee that any Initiative will attract a Subcontractor, that any Subcontractor is suitably qualified, or that any project will be completed successfully. You are responsible for your own due diligence before engaging a Subcontractor or accepting an Initiative.
Any amounts an Initiative records as its cost are informational, and are agreed between the User and Subcontractor directly. Viuni does not process, hold, or facilitate payment between Users and Subcontractors — all such payments occur directly between the parties, outside the Viuni platform. Viuni has no role in, and no responsibility for, whether a User pays a Subcontractor or whether a Subcontractor delivers work after being paid; payment disputes are between those parties alone.
If you experience a problem with a paid feature or subscription, you must report it to Viuni within 30 days of the problem occurring to be eligible for a refund under Section 14. Problems reported after this 30-day window are not eligible for a refund. This reporting deadline applies only to paid features and subscriptions. It does not apply to free features, which carry no refund eligibility at all under Section 14.
You are solely responsible for determining and remitting any taxes owed on amounts you pay or receive through Initiatives arranged via the Service.
You agree not to:
We may investigate suspected violations and take action described in Section 12.
You retain ownership of content you submit to the Service (profile information, initiative descriptions, testimonials, contact-form messages, and similar "User Content").
You grant Viuni a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display User Content solely to operate and provide the Service, including, for content you submit as a testimonial, to publish it publicly on the Service at our discretion.
You are solely responsible for User Content you submit and represent that you have the right to submit it and that it does not infringe any third party's rights or violate applicable law.
The Service, including its software, design, and branding, is owned by Viuni or its licensors and protected by intellectual property laws. Except for the limited right to use the Service as intended by these Terms, no rights are granted to you in Viuni's intellectual property.
The Service relies on third-party providers (described in our Privacy Policy) and may link to third-party websites, such as a sponsor's site or a subcontractor's LinkedIn profile. We do not control and are not responsible for third-party sites or services.
Our collection and use of personal information in connection with the Service is described in our Privacy Policy, incorporated into these Terms by reference.
You may stop using the Service and request account deletion at any time, subject to the referential constraints described below.
We may suspend or terminate your account, with or without notice, if: you breach these Terms; we reasonably believe your account poses a security or legal risk to the Service or other users; you become subject to sanctions or export-control restrictions described in Section 3; or we discontinue the Service in accordance with Section 2.
An account with active Initiatives or a linked Subscriber cannot be deleted until those dependent records are resolved, consistent with how the Service protects related data. Upon permitted deletion, we handle retained information as described in our Privacy Policy.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any Initiative will produce a particular outcome.
Nothing in this section limits any warranty that cannot be excluded under applicable Canadian consumer-protection law, including the Québec Consumer Protection Act and Civil Code, where you qualify as a consumer under those laws.
To the maximum extent permitted by law, Viuni will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service, even if advised of the possibility of such damages. Viuni's total liability for any claim arising from these Terms or the Service is limited to a refund of the fees, if any, you paid Viuni for the paid feature or subscription giving rise to the claim. If you have not paid Viuni any fees, Viuni has no monetary liability to you under these Terms, to the maximum extent permitted by law.
Under the Québec Civil Code, liability cannot be excluded or limited for an intentional or gross fault, or for bodily or moral injury. This limitation is intended to apply only to the extent permitted by the law actually governing these Terms.
You agree to indemnify and hold Viuni harmless from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your User Content, or your violation of applicable law.
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to Section 18.4, you and Viuni submit to the exclusive jurisdiction of the courts located in Montreal, Quebec.
We may revise these Terms from time to time. Material changes will be notified to account holders and require renewed acceptance before continued use, consistent with the consent mechanism described in Section 4.3. Non-material changes take effect upon posting.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.
Disputes between you and Viuni are resolved through the courts described in Section 16. This Agreement does not require arbitration.
These Terms and our Privacy Policy constitute the entire agreement between you and Viuni regarding the Service, superseding prior agreements on the subject.
These Terms are available in English and French. In the event of a conflict between the two versions, the French version governs.
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